Help Desk Specialist - Grow with a Global Tech Team

ScotiaTech; Colombia; On-site; COP 113,580,433 - 189,300,723; Full time

Benefits offered by this job

Great professional growth opportunities

Dynamic and multicultural work environment

Financial and emotional wellness

Competitive salaries

Job summary

A leading engineering group in Colombia is seeking a Help Desk professional to manage information technologies and provide technical support for hardware and software incidents. The ideal candidate has over 1 year of Help Desk experience and strong bilingual communication skills in English and Spanish. This role offers competitive salaries and a dynamic work environment focused on professional growth and wellness.

Qualifications

• More than +1 years of experience with Help Desk.
• Great communication abilities, both in English and Spanish (B2-C1 Level).

Responsibilities

• Manage information technologies, ensuring their availability and support.
• Provide technical support for hardware and software incidents.
• Resolve recurring problems related to hardware or software incidents.
• Manage communication channels for support.

Skills

Communication in English

Communication in Spanish

Job description

A leading engineering group in Colombia is seeking a Help Desk professional to manage information technologies and provide technical support for hardware and software incidents. The ideal candidate has over 1 year of Help Desk experience and strong bilingual communication skills in English and Spanish. This role offers competitive salaries and a dynamic work environment focused on professional growth and wellness.