Growth-Focused Remote Account Manager (20+ Clients)

Hireframe; Colombia; Remote; COP 194,212,000 - 291,319,000; Full time

Benefits offered by this job

Permanent remote work

Paid Time Off

HMO coverage

Annual performance bonuses

Coaching and training for growth

Professional growth opportunities

Job summary

Hireframe is a remote staffing company that partners with US-based startups to build offshore teams. The Account Manager role owns 20+ active client accounts, ensuring retention, satisfaction, and growth with strong ownership from day one.

You will coordinate with recruiting on active placements, monitor engagement, and flag risks early while driving expansion conversations and data hygiene. This role suits someone aiming to grow into a senior strategic AM quickly.

Qualifications

• Minimum 4 years in account management or client-facing roles.
• Experience with startups or high-growth environments.
• Excellent written and verbal English; able to interact with US clients.
• Willingness to work US business hours.
• Strong ownership, proactive communication, and problem-solving.
• Ability to manage a large portfolio and coordinate with offshore teams.

Responsibilities

• Manage a portfolio of 20+ active client accounts across US startups and growth-stage companies.
• Lead monthly client syncs, set agendas, capture actions, identify future needs.
• Monitor account health and proactively identify churn risk.
• Identify expansion opportunities and initiate growth conversations.
• Coordinate with recruiting on placements; be the client’s point of accountability.
• Maintain accurate data notes and next steps for all accounts.
• Escalate when leadership is needed and act in the client’s and Hireframe’s best interests.

Skills

Account management

Client success

English communication

US client coordination

Startup/High-growth

Job description

Hireframe is a remote staffing company that partners with US-based startups to build offshore teams. The Account Manager role owns 20+ active client accounts, ensuring retention, satisfaction, and growth with strong ownership from day one.

You will coordinate with recruiting on active placements, monitor engagement, and flag risks early while driving expansion conversations and data hygiene. This role suits someone aiming to grow into a senior strategic AM quickly.