Global Logistics Customer Service Lead

Value Apothecaries; Bogotá; Presencial; COP 24.000.000 - 36.000.000; Tempo integral

Resumo da vaga

Cencora is seeking a qualified Logistics Customer Service professional in Bogotá to prepare and manage domestic and international shipments. You will review requirements, create orders, and proactively communicate with clients while coordinating with global teams.

Ideal candidates will have a university degree in logistics or related fields, solid English communication, and at least 2 years of experience in customer service or logistics.

Qualificações

• University degree in foreign trade or related field; 2+ years in logistics or customer service.
• English communication skills required (writing, speaking).
• Experience with import/export and regulatory procedures is preferred.

Responsabilidades

• Answer emails and calls for Customer Service.
• Create and validate shipment orders domestically and internationally.
• Advise customers on import regulations, duties and taxes.
• Plan routings and quote customers.
• Coordinate with global offices and departments to meet customer needs.
• Monitor shipment status and provide updates to clients.
• Ensure compliance with policies and procedures.

Conhecimentos

Customer service

Problem solving

Organization

Teamwork

Time management

Communication

Geography knowledge

Tech literacy

Formação

University degree in foreign trade

University degree in business administration

University degree in logistics

Technician in logistics

Technologist in logistics

Descrição da vaga

Cencora is seeking a qualified Logistics Customer Service professional in Bogotá to prepare and manage domestic and international shipments. You will review requirements, create orders, and proactively communicate with clients while coordinating with global teams.

Ideal candidates will have a university degree in logistics or related fields, solid English communication, and at least 2 years of experience in customer service or logistics.