Global HR Operations Advisor

Syneos Health; San Juan de Sumapaz; On-site; COP 40,000,000 - 65,000,000; Full time

Job summary

Syneos Health is seeking an HR Advisor I in Colombia to provide intermediate-level support for People Operations, handling onboarding, offboarding, employee records, benefits, and compensation. The role requires strong judgement, initiative, and the ability to work independently within established procedures.

You will collaborate with global mobility, compliance, and HR COEs to ensure compliant, efficient service delivery and contribute to process improvements across HR functions.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5–10 years of experience in shared services and working in global/regional environment.
• Familiarity with global, country and/or local employment law and regulations.
• Proven ability to work in a collaborative, cross-functional environment at varying levels within the organization.
• Proficiency in HRIS systems (e.g., Workday/Service Now) and Microsoft Office.
• Excellent communication, data analytical, and organizational skills.
• Ability to work independently and manage multiple priorities.
• Acts in an Ethical and Compliant manner and requires others to do the same.

Responsibilities

• Administer HR processes including onboarding, offboarding, employee records, benefits, and compensation.
• Respond to employee and manager inquiries regarding HR policies, systems, and procedures; elevate complex issues appropriately.
• Monitor HR systems for data accuracy and troubleshoot discrepancies.
• Conduct root cause analysis and recommend corrective actions for operational issues.
• Support compliance with GDPR, SOX, and local employment regulations.
• Support international HR operations such as employment eligibility, visa/immigration processes, international transfers, and relocation assignments in partnership with Global Mobility teams.
• Assist in updating SOPs and process documentation.
• Collaborate with HR Centers of Excellence and HRBPs to support program execution.
• Analyze HR processes and systems, providing recommendations and corrective action plans to improve efficiency, compliance, and employee experience.
• Participate in People Operations projects and contribute to continuous improvement initiatives.
• Provide guidance and support to junior People Operations team members.

Skills

Experience in shared services

Communication

Data analysis

Organizational skills

Independent work

Cross-functional collaboration

Ethical conduct

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Workday

ServiceNow

Microsoft Office

Job description

Syneos Health is seeking an HR Advisor I in Colombia to provide intermediate-level support for People Operations, handling onboarding, offboarding, employee records, benefits, and compensation. The role requires strong judgement, initiative, and the ability to work independently within established procedures.

You will collaborate with global mobility, compliance, and HR COEs to ensure compliant, efficient service delivery and contribute to process improvements across HR functions.