GBS Intermed Billing Associate

UPS; Medellín; In loco; COP 18.000.000 - 36.000.000; Tempo pieno

Descrizione del lavoro

UPS busca un/a profesional para apoyar el proceso de facturación de extremo a extremo, revisando, preparando y procesando transacciones de facturación de manera oportuna y precisa.

Trabajará con operaciones y otros departamentos para asegurar que las facturas cumplan requisitos y SLA, detectando y escalando excepciones cuando sea necesario.

Competenze

• Dominio del inglés a nivel B1 (o equivalente).
• Habilidades de comunicación oral y escrita eficaces.
• Conocimiento práctico de herramientas de oficina (Office).

Mansioni

• Procesar transacciones de facturación de forma precisa y dentro de los plazos establecidos.
• Revisar y validar solicitudes de facturación y documentos de soporte.
• Realizar ajustes de facturación, créditos y débitos cuando sea necesario.
• Mantener registros y sistemas de facturación actualizados.

Conoscenze

Inglés (B1)

Comunicación

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

Descripción De Puesto

This position is responsible for supporting the end-to-end billing process by reviewing, preparing, and processing billing transactions in a timely and accurate manner. He/She validates billing information received from Operations, ensures invoices are generated according to customer requirements and established procedures, processes billing adjustments when needed, and maintains billing records and systems accordingly. This position works closely with internal stakeholders to ensure the completion of billing activities within service level expectations while identifying and escalating exceptions as appropriate.

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Job Description

This position is responsible for supporting the end-to-end billing process by reviewing, preparing, and processing billing transactions in a timely and accurate manner. He/She validates billing information received from Operations, ensures invoices are generated according to customer requirements and established procedures, processes billing adjustments when needed, and maintains billing records and systems accordingly. This position works closely with internal stakeholders to ensure the completion of billing activities within service level expectations while identifying and escalating exceptions as appropriate.

Key Accountabilities

• Process billing transactions accurately and within established timelines.
• Review and validate billing requests and supporting documentation.
• Complete billing adjustments, credits, debits, and rebills when required.
• Monitor workload and prioritize activities to meet service level expectations.
• Identify, investigate, and escalating billing discrepancies and exceptions.
• Perform quality reviews to ensure billing accuracy and compliance.
• Maintain accurate billing records and system updates.
• Collaborate with internal stakeholders to ensure timely completion of billing requirements.
• Proactively identify opportunities to improve processes and reduce billing errors.

Qualifications

• English proficiency at B1 level.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office applications.

Administrative Support, Or Related Functions Preferred

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to manage multiple tasks and priorities in a deadline-driven environment.
• Proactive mindset with strong follow-up and ownership skills.
• Ability to work independently and as part of a team.

Tipo De Empleado

Permanente

UPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.