GBS Billing Inquiry Associate

UPS; Perímetro Urbano Medellín; On-site; COP 12,000,000 - 16,000,000; Full time

Job summary

A leading global logistics company is hiring an intern for their accounts department in Medellín. This role involves managing billing inquiries, performing account analysis, and maintaining receivable accounts. Candidates should possess prior billing experience and a Bachelor's degree in a related field, along with proficiency in Microsoft Office and intermediate English skills. This full-time position involves on-site work with rotation and offers valuable experience in a dynamic team environment.

Qualifications

• Prior billing experience required.
• Working knowledge of Microsoft Office Suite is essential.
• Candidates should have an intermediate level of English.
• Intermediate English.

Responsibilities

• Initiates inquiries to customers regarding monies owed.
• Performs account analysis and credit control activities.
• Maintains customer receivable accounts.
• Updates customer invoicing and ensures documentation is complete.
• Processes manual billing entries.
• Adds and maintains customer account information and requirements within various billing systems.

Skills

Billing experience

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Intermediate English

Education

Bachelor’s Degree in Administrative careers or related

Tools

Microsoft Word

Microsoft Excel

Access

Outlook

Job description

Overview

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary: This position assists customers by researching and responding to inquiries concerning their bill/s. He/She researches and processes adjustments. This position communicates extensively via email/telephone with internal and external customers to resolve domestic and international issues.

Responsibilities

• Initiates inquiries to customers regarding monies owed for international or domestic shipments.
• Performs account analysis and credit control activities.
• Maintains customer receivable accounts.
• Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included.
• Creates and processes manual billing entries.
• Adds and maintains customer account information and requirements within various billing systems.

Qualifications

• Prior billing experience
• Working knowledge of Microsoft Word, Excel, Access, and Outlook
• Bachelor’s Degree in Administrative careers or related
• Intermediate English

Other Requirements

• Monday to Friday 6:00 a.m. to 3:30 p.m.
• Monday to Friday 6:30 a.m. to 4:00 p.m.
• On-site work with Rotation

Employee Type

Intern

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Seniority level

• Internship

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Truck Transportation