Freight Broker

A1 Freight Solutions, Inc.; Bogotá; On-site; COP 97,927,846 - 137,098,985; Full time

Job summary

A logistics company based in Bogotá is looking for an Operations Freight Broker to manage freight logistics from origin to destination. The role requires strong negotiation and communication skills, with prior experience in logistics preferred. Candidates must be well organized and able to work effectively in a high-pressure environment. English CVs only.

Qualifications

• 3 to 5 years of experience in freight brokerage, logistics coordination, or transportation management.
• Able to work effectively in a multi-tasking environment.
• Experience dealing with stress and pressure in tight deadlines.

Responsibilities

• Coordinate logistics of freight movement from origin to destination.
• Act as a liaison between the warehouse and other parties to ensure timely delivery.
• Provide customer service and respond to shipment status requests.

Skills

Organizational skills

Customer-focused mindset

Communication skills

Negotiation skills

Education

Bachelor's degree in Supply Chain Management or related field

Job description

A1 Freight Solutions, Inc. is a Freight Brokerage firm based in Miami with a vision to be the most successful and respected freight transportation company in America. We are dedicated to providing the highest level of service to our clients' transportation needs, so they can focus on what’s truly important to them: growing their businesses.

We currently have an Operations Freight Broker position open. As an Operations Freight Broker, you will play a crucial role in coordinating the transportation of goods for our clients. You will be responsible for managing the logistics of freight movement from origin to destination, ensuring timely delivery and cost efficiency. The ideal Candidate is well organized, customer-focused, and has good communication skills. They must be able to work in a fast-paced work environment, and can handle stressful situations.

Job Requirements:

• This position is for an experienced candidate. The expected length of relevant prior experience beyond formal education is 3 to 5 years in freight brokerage, logistics coordination, or transportation management.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred)
• Able to work effectively in a multi-tasking environment
• Able to work constructively under stress and pressure, especially under tight time constraints
• Well Organized
• Highly developed oral and written communication skills
• Strong negotiation skills with the ability to build and maintain relationships with carriers and customers. Communication skills, both verbal and written.

Job Responsibilities:

• Act as a liaison between the warehouse, terminals, dispatch, and agents daily, to ensure cargo is loaded, stowed, and received by the customer in a timely manner.
• Work with outside customers or internal departments to develop a schedule for the delivery of products or resources.
• Respond to customer requests on shipment status and other information in a timely manner.
• Provide quality customer service, answer/reply to all phone calls/voicemails, and emails by the end of the day.
• Monitor the flow of resources through the process to ensure on-time delivery.
• Troubleshoot problems to make sure deliveries remain on schedule.
• Assure that all documents are accurate according to company standards, procedures, and regulations.
• Coordinate the transportation of freight by identifying the most efficient routes, carriers, and modes of transportation (e.g., trucking, rail).
• Build and maintain relationships with carriers, negotiating rates, contracts, and service agreements to ensure competitive pricing and reliable service.
• Analyze freight data and industry trends to optimize routing, pricing strategies, and operational efficiency.
• Manage billing and invoicing processes, reconciling accounts and resolving discrepancies in a timely manner.
• Collaborate with internal teams, including sales, dispatch, and finance, to coordinate and support the successful execution of client contracts and initiatives.
• Identify opportunities for process improvements and implement best practices to enhance overall operational performance.

Only CVs in English will be considered

We’re committed to equal opportunity employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.