Inside Sales Support

Trading Solutions.; Perímetro Urbano Barranquilla; On-site; COP 223,200 - 334,800; Full time

Job summary

Trading Solutions. is hiring an In Site Sales Support Specialist in Barranquilla, Colombia. Join us to be the frontline of client success by managing client communications and driving loyalty. The ideal candidate should have 1–3 years of experience in sales or customer service within logistics. Fluency in English and Spanish is essential. Responsibilities include managing client inquiries and generating freight quotations. We seek a proactive professional who excels in a fast-paced environment.

Qualifications

• 1–3 years of experience in inside sales, account management, or customer service.
• Experience in logistics or freight forwarding.
• Fluency in both English and Spanish.

Responsibilities

• Serve as primary contact for assigned client accounts.
• Generate and manage freight quotations.
• Track shipments end-to-end to keep clients informed.

Skills

Strong communication skills

Relationship-building skills

Multitasking abilities

Proficiency in CRM tools

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

HubSpot

Microsoft Office Suite

Job description

We’re hiring an In Site Sales Support Specialist to be the frontline of client success at Trading Solutions!

At Trading Solutions, we’re redefining the future of global logistics by fusing cutting‑edge technology, real‑time visibility, and seamless coordination across continents. We empower businesses to move faster, smarter, and with absolute confidence in every shipment.

Step into a client‑facing role where you’ll bridge commercial strategy and operational execution—ensuring every customer interaction drives loyalty, revenue, and long‑term growth.

What You Will Do

• Serve as the primary point of contact for assigned client accounts, managing inquiries, follow‑ups, and service requests with speed and professionalism.
• Generate and manage freight quotations in coordination with the Pricing team, ensuring accuracy and competitive positioning.
• Proactively identify upselling and cross‑selling opportunities within the existing client portfolio.
• Track shipments end‑to‑end to keep clients informed and resolve issues before they escape.
• Collaborate with Operations, Documentation, and Finance teams to guarantee seamless service delivery from booking to final delivery.
• Maintain CRM records up to date with client interactions, pipeline status, and revenue forecasts.
• Support business development efforts by researching prospects, preparing proposals, and scheduling meetings for senior sales leadership.
• Contribute to client retention strategies by monitoring satisfaction metrics and acting on feedback.

Basic Qualifications

• 1–3 years of experience in inside sales, account management, or customer service within logistics or freight forwarding.
• Strong communication and relationship‑building skills in both English and Spanish.
• Ability to manage multiple accounts and priorities simultaneously in a fast‑paced environment.
• Proficiency in CRM tools (Salesforce, HubSpot, or similar) and Microsoft Office Suite.
• Bachelor's degree in Business Administration, International Trade, Marketing, or related field.

Preferred Qualifications

• Experience in international freight forwarding, customs brokerage, or 3PL environments.
• Familiarity with Incoterms, shipping documentation, and trade compliance basics.
• Track record of meeting or exceeding sales targets and KPIs.
• Fluency in English and Spanish.
• Energetic, solution‑oriented professional who thrives on building lasting client relationships.