Delivery & Client Operations Supervisor

SpringTime Ventures; Bogotá; Presencial; COP 203.602.000 - 297.572.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity package

Medical, dental & vision coverage

401(k)

Unlimited PTO

Descripción de la vacante

Veho is growing its Delivery & Client Operations leadership team and seeks a Supervisor to lead cross-functional teams, resolving logistics needs and communicating critical changes. You will assign associates to tasks and act as a cultural liaison, upholding Veho values.

The role requires 2+ years of supervisory experience, strong understanding of operations and logistics, and the ability to adapt to changes while supporting driver partners and teammates.

Formación

• Supervisor experience for 2+ years, leading a team of leads and associates in a support industry setting.
• Understand the fundamentals of operation and logistics across all market.
• Ability to adapt quickly to operational changes and willing to step into additional responsibilities if needed.
• Equipped to communicate with all Veho teammates and our Driver Partners.

Responsabilidades

• Lead a team of nine or more and manage day-to-day live operations.
• Support day-to-day operations and collaborate with internal teams involved.
• Point of reference for escalations.
• Team mentoring/performance management.
• Attendance/Time Tracking.
• Ensure all tasks are complete, and all exceptions are addressed daily.

Conocimientos

Leadership

Operations knowledge

Communication

Adaptability

Descripción del empleo

Veho is growing its Delivery & Client Operations leadership team and seeks a Supervisor to lead cross-functional teams, resolving logistics needs and communicating critical changes. You will assign associates to tasks and act as a cultural liaison, upholding Veho values.

The role requires 2+ years of supervisory experience, strong understanding of operations and logistics, and the ability to adapt to changes while supporting driver partners and teammates.