Client Success & Operations Coordinator (Hybrid)

Prodezk INC; Bogotá; Hybrid; COP 67,488,000 - 103,008,000; Full time

Job summary

Prodezk in Bogotá is seeking a Client Services & Operations Assistant to bridge administrative tasks with a premium client experience. You will support both our sales pipeline and our native English-speaking clientele, ensuring smooth front-to-back processes.

You will maintain client records in CRM, coordinate communications, and help with document handling, payments, and registration. A collaborative, tech-savvy team player who thrives in a fast-paced environment will excel here, with hybrid in

Qualifications

• English proficiency: B2+ to C1 for fluent interaction with native speakers.
• High attention to detail in data and admin tasks.
• Proactive and adaptable mindset with problem-solving.
• Collaborative team player focused on organizational goals.
• Tech-savvy with CRM platforms, MS Office, and digital tools.

Responsibilities

• Client Relationship & Follow-up: Maintain professional communication with native English-speaking clients and leads.
• Administrative & CRM Management: Keep client records, tasks, and CRM workflows updated.

Skills

English proficiency

Attention to detail

Proactive mindset

Team player

Tech skills

Admin experience

Education

Admin experience

Tools

CRM platforms

Microsoft Office

Digital management tools

Job description

Prodezk in Bogotá is seeking a Client Services & Operations Assistant to bridge administrative tasks with a premium client experience. You will support both our sales pipeline and our native English-speaking clientele, ensuring smooth front-to-back processes.

You will maintain client records in CRM, coordinate communications, and help with document handling, payments, and registration. A collaborative, tech-savvy team player who thrives in a fast-paced environment will excel here, with hybrid in