Bilingual Senior Operations Reporting Specialist

Concentrix; Bogotá; Presencial; COP 72 000 000 - 110 000 000; Tempo integral

Resumo da oferta

Concentrix is seeking a Bilingual - Sr. Specialist, Operations Reporting to support the operations team with dynamic reporting and performance visibility.

The role involves creating scorecards, dashboards, and reports, with a focus on accuracy and timeliness in a fast-paced environment. The ideal candidate has a Bachelor's degree in a related field, at least 1 year of relevant experience, and strong English communication skills.

Qualificações

• Bachelor's Degree in related field and 1 year relevant experience.
• Proficient in Microsoft Office and advanced Excel; knowledge of Access, Power BI or database tools.
• Strong communication skills, both written and verbal.

Responsabilidades

• Create and maintain scorecards and reporting dashboards.
• Download data from client reporting dashboards and prepare CSAT and Transfers reports.
• Ensure timely delivery of reports daily, weekly, and monthly; apply formulas, macros, and graphics in Excel.

Conhecimentos

Advanced English

Strong communication

Formação académica

Bachelor's Degree in related field

Ferramentas

Microsoft Office

Excel (Advanced)

Access

Power BI

SharePoint

Database tools

Descrição da oferta de emprego

Concentrix is seeking a Bilingual - Sr. Specialist, Operations Reporting to support the operations team with dynamic reporting and performance visibility.

The role involves creating scorecards, dashboards, and reports, with a focus on accuracy and timeliness in a fast-paced environment. The ideal candidate has a Bachelor's degree in a related field, at least 1 year of relevant experience, and strong English communication skills.