Bilingual Front Desk Receptionist — Remote-Ready

Job Duck, LLC; Colombia; Remote; COP 36,324,000 - 39,366,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development and training

Dedicated team support

Great Place to Work certification

Job summary

Job Duck, LLC is seeking a front desk receptionist to be the first contact for clients, visitors, and callers. The ideal candidate is fluent in English and Spanish, with excellent communication and a strong sense of confidentiality in a fast-paced legal environment.

The role is remote-friendly, with Monday–Friday scheduling (9:00 AM–5:00 PM EDT). Benefits include paid time off, parental leave, and professional development opportunities, supported by a dedicated team.

Qualifications

• Bilingual English/Spanish fluency required.
• Excellent verbal communication and active listening skills.
• Ability to manage high call volumes with professionalism and accuracy.
• Strong time management and organizational skills with prioritization ability.
• Customer-focused mindset with commitment to exceptional service.
• Maintaining confidentiality when handling sensitive information.
• Strong interpersonal skills for engaging with clients, attorneys, and team members.

Responsibilities

• Scheduling and confirming client consultations and attorney meetings.
• Assisting with client intake and collecting necessary documentation.
• Coordinating calendars and meeting schedules for attorneys and staff.
• Communicating with clients regarding appointments and information requests.
• Answering, screening, and routing calls in English and Spanish.
• Handling sensitive information with discretion and professionalism.

Skills

Bilingual English/Spanish

Verbal communication

Active listening

Time management

Confidentiality

Interpersonal skills

Tools

Office software

Job description

Job Duck, LLC is seeking a front desk receptionist to be the first contact for clients, visitors, and callers. The ideal candidate is fluent in English and Spanish, with excellent communication and a strong sense of confidentiality in a fast-paced legal environment.

The role is remote-friendly, with Monday–Friday scheduling (9:00 AM–5:00 PM EDT). Benefits include paid time off, parental leave, and professional development opportunities, supported by a dedicated team.