Remote Legal Assistant & Client Intake Specialist

Job Duck, LLC; Colombia; Remote; COP 41,156,000 - 43,661,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Dedicated team support

Job summary

Job Duck, LLC is hiring a bilingual Legal Assistant and Client Intake Specialist to support a growing federal civil rights law firm. You will be the first contact for prospective clients, gather information, and assist attorneys with legal documentation.

This remote role requires professionalism, discretion, and strong organizational skills. You will conduct intake conversations, prepare memos, and manage case information while collaborating with the legal team.

Qualifications

• Previous experience in legal intake or case management preferred.
• Familiarity with civil litigation or federal civil rights matters preferred.
• Ability to handle sensitive and confidential information with discretion.
• Strong communication and compassionate demeanor with prospective clients.

Responsibilities

• Communicate professionally with prospective clients, including those facing difficulty.
• Document information from intake calls and maintain organized records.
• Conduct detailed intake conversations to gather relevant information.
• Assist with document preparation, editing, and formatting as needed.
• Learn and work independently with business software and document management systems.
• Maintain accuracy and confidentiality of client and case information.
• Support attorneys with general legal and administrative tasks.
• Organize and maintain case-related information and documentation.
• Ask follow-up questions to obtain important facts for attorney review.
• Conduct 5–15 initial intake calls per day, each 20–30 minutes.

Skills

Communication

Empathy

Attention to detail

Time management

Tech proficiency

Tools

Microsoft Outlook

RingCentral

Microsoft SharePoint

Adobe Acrobat

Document management systems

Job description

Job Duck, LLC is hiring a bilingual Legal Assistant and Client Intake Specialist to support a growing federal civil rights law firm. You will be the first contact for prospective clients, gather information, and assist attorneys with legal documentation.

This remote role requires professionalism, discretion, and strong organizational skills. You will conduct intake conversations, prepare memos, and manage case information while collaborating with the legal team.