Bilingual Customer Expert — Calm, Solutions‑Driven Support

TP; Bogotá; Presencial; COP 23.510.000 - 28.161.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gaming Arena

Employee fund benefits

Descripción de la vacante

TP in Bogotá Connecta is seeking a Bilingual Customer Expert to join our team in BOGOTÁ CONNECTA (Ac. 26 #92-32).

You will respond to inquiries, provide clear guidance, and deliver effective solutions across service scenarios, ensuring a smooth and positive experience in every interaction. We value a customer-focused, solution-driven, and proactive teammate who communicates clearly and works well with others.

Formación

• A bilingual communicator with intermediate to advanced English proficiency (B2).
• A customer-focused professional who genuinely enjoys helping others.
• A solution-driven thinker who aims to resolve situations efficiently and accurately.
• A clear communicator who can explain information in a simple, friendly, and confident way.
• A proactive problem solver who stays calm and focused in different customer scenarios.
• A responsible and detail-oriented person who handles information with care and discretion.

Responsabilidades

• Support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios.
• Focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction.

Conocimientos

Bilingual communication (English B2)

Customer-focused

Solution-driven

Clear communication

Proactive problem solver

Team player

Detail-oriented

Descripción del empleo

TP in Bogotá Connecta is seeking a Bilingual Customer Expert to join our team in BOGOTÁ CONNECTA (Ac. 26 #92-32).

You will respond to inquiries, provide clear guidance, and deliver effective solutions across service scenarios, ensuring a smooth and positive experience in every interaction. We value a customer-focused, solution-driven, and proactive teammate who communicates clearly and works well with others.