Bilingual Credit & Collections Analyst

Empresaconfidencial; Bogotá ciudad; On-site; COP 55,800,000 - 66,960,000; Full time

Benefits offered by this job

Prepaid health insurance

Food allowance

Connectivity allowance

Annual bonus

Life insurance

Job summary

Empresaconfidencial in Bogotá is seeking a Bilingual Credit & Collections Analyst to join the Finance Shared Services team. You will manage customer portfolios, perform credit assessments, apply payments, and support billing, working with international customers and multiple ERP systems.

The position requires at least two years in customer-facing roles, strong Excel and data-analysis skills, and upper-B2/C1 English.

Qualifications

• Bachelors in Finance, Economics, Accounting, Business Administration or related field.
• At least two years in customer-facing roles, preferably in Credit & Collections, AR or Cash Application.
• Experience managing B2B customer portfolios.
• Knowledge of credit assessment, collections, billing, payment application and reconciliations.
• Experience with ERP systems; exposure to multiple platforms valued.
• Strong Excel and data-analysis skills.
• Professional English proficiency at upper-B2/C1; assessed in interview.
• Ability to manage demanding customers, multiple priorities and high volumes.

Responsibilities

• Manage complex B2B portfolios and follow up on current and overdue receivables.
• Contact customers and negotiate payment commitments.
• Review aging reports and prioritize accounts based on value and risk.
• Support credit assessments and credit-limit recommendations.
• Process and apply customer payments and investigate unapplied cash and discrepancies.
• Generate and validate customer invoices and support billing activities.
• Manage disputes and deductions through resolution.
• Perform account reconciliations and maintain accurate balances.
• Coordinate with Sales, Customer Service, Finance and Accounting.
• Work across ERP systems and regional processes.
• Identify opportunities for process improvement.
• Handle high transaction volumes to meet deadlines and SLAs.

Skills

English proficiency

Excel & data analysis

Problem solving

Communication

Education

Bachelor’s degree in Finance or related field

Tools

ERP systems

Job description

A global multinational company is looking for a Bilingual Credit & Collections Analyst to join its Finance Shared Services team in Bogotá.

This position will be responsible for managing customer portfolios and supporting the full Credit and Collections cycle, including collections, credit assessment, cash application, billing, account reconciliation and dispute resolution. The role requires regular communication with international customers and internal stakeholders across Sales, Customer Service, Finance and Accounting.

Main responsibilities

• Manage complex B2B customer portfolios and follow up on current and overdue receivables.
• Contact customers and negotiate payment commitments.
• Review aging reports and prioritize accounts based on value, delinquency and credit risk.
• Review financial and commercial information to support credit assessments and credit-limit recommendations.
• Process and apply customer payments and investigate unapplied cash, short payments and discrepancies.
• Generate and validate customer invoices and support billing activities.
• Manage customer disputes and deductions through resolution.
• Perform account reconciliations and maintain accurate customer balances.
• Coordinate solutions with Sales, Customer Service, Finance and Accounting.
• Work across multiple ERP systems, business units and regional processes.
• Identify opportunities for process improvement.
• Manage a high volume of transactions while meeting established deadlines and SLAs.

Requirements

• Bachelor’s degree in Finance, Economics, Accounting, Business Administration or a related field.
• At least two years of experience in customer-facing positions, preferably in Credit & Collections, Accounts Receivable or Cash Application.
• Experience managing B2B customer portfolios.
• Knowledge of credit assessment, collections, billing, payment application and account reconciliation.
• Experience working with ERP systems; exposure to multiple platforms is highly valued.
• Strong Excel and data-analysis skills.
• Professional English proficiency of at least upper-B2, ideally C1. English will be assessed during the interview process.
• Ability to manage demanding customers, multiple priorities and high transactional volumes.
• Availability to participate in the rotational coverage of some Colombian holidays.

Compensation and benefits

• Gross monthly salary between COP $5,000,000 and $6,000,000, depending on experience and qualifications.
• Prepaid health insurance.
• Monthly food allowance.
• Connectivity allowance.
• Annual performance bonus.
• Life insurance and additional corporate benefits.

The company’s identity and additional details about the opportunity will be shared with selected candidates during the initial recruitment conversation.