Credit Collections Analyst

UniFirst Corporation; Medellín; On-site; COP 28,800,000 - 48,000,000; Full time

Job summary

UniFirst Corporation seeks a Credit & Collections Analyst I to drive financial performance by managing credit risk, optimizing DSO, and strengthening customer relationships. You’ll analyze credit trends, resolve complex billing issues, and partner with stakeholders to keep the balance sheet clean.

Responsibilities include invoice consolidation, reconciliations, cash application, and developing collections strategies for high-value accounts.

Qualifications

• Strong English proficiency (B2+).
• Advanced Excel skills required.
• Bachelor's degree in Business, Accounting, Finance, or 1–2 years of equivalent experience.
• Knowledge of ERP systems such as Oracle or SAP is a plus.

Responsibilities

• Invoice consolidation strategies to streamline customer accounts.
• Perform detailed account reconciliations and resolve billing discrepancies with operations and sales.
• Investigate unapplied cash, duplicate payments, and open credits to ensure ledger integrity.
• Evaluate customer credit risk and recommend credit line adjustments.
• Execute proactive collections strategies to minimize past-due balances and improve DSO.
• Collaborate with regional offices, sales teams, and corporate stakeholders.

Skills

English proficiency

Advanced Excel

Team player

Proactive

Education

Bachelor's degree in Business/Accounting/Finance

Tools

Oracle

SAP

Job description

Ready to elevate your financial and analytical expertise? Join us as an Credit & Collections Analyst I and play a key role in driving financial performance, managing credit risk, and strengthening customer relationships in a dynamic environment!

In this role, you’ll dig deep into account reconciliations, analyze credit trends, troubleshoot complex billing/cash application discrepancies, and partner directly with internal and external stakeholders to keep our balance sheet clean and optimize DSO.

Responsibilities

• Invoice Consolidation: Manage compelling invoice consolidation strategies - such as bundling multiple billing items (e.g., consolidating 5+ invoices into a single summary invoice) to streamline customer accounts.
• Troubleshooting & Reconciliation: Perform detailed account reconciliations, identify root causes behind billing discrepancies, and collaborate with operations and sales to resolve open disputes efficiently.
• Cash Application & Portfolio Maintenance (COE): Conduct deep-dive research into unapplied cash, duplicate payments, and open credits to ensure accurate accounting and maintain ledger integrity.
• Credit & Risk Analysis: Evaluate customer credit risk, recommend credit line adjustments, and design strategic workout plans for financially distressed accounts to minimize bad debt and financial exposure.
• Metrics & Collections Strategy: Execute proactive collection strategies and prioritize daily outreach to minimize past-due balances, accelerate cash flow, and meet monthly DSO reduction targets.
• Stakeholder Collaboration & Advocacy: Partner closely with regional offices, sales teams, and corporate stakeholders while managing direct inquiries from high-value customer accounts with a professional, solution-oriented approach.

Requirements:

• Strong English proficiency (B2+) is a must-have.
• Advanced Excel skills are a must.
• Must reside in Medellin or Bogota.
• Bachelor’s degree in Business, Accounting, Finance, or 1–2 years of equivalent experience.
• Knowledge of Oracle, SAP, or similar ERP systems is a huge plus.
• Proactive, resourceful, and intuitive. You should be able to navigate challenging systems independently while being a great team player.

Why Join Us? (Benefits & Perks)

• Flexibility: Work Monday to Friday with flexible hours (7-5:30 PM CST).
• Time Off: We enjoy all Colombian Holidays off - no weekend work!
• Growth: Access to free English courses to keep leveling up your skills.
• Extra Pay: Benefit from a Prima Extralegal.
• Fully Equipped: We provide all the equipment you need to succeed from home.
• Professional Development: Clear long-term objectives to decrease AR and master customer reporting.