Automation Engineer - Cross-Functional Operations

Adoreal Inc.; Bogotá ciudad; Remote; COP 194,200,000 - 356,033,000; Full time

Job summary

Adoreal is seeking an Automation Expert to scale clinical operations, marketing, and partner onboarding through robust automation systems. The role focuses on reducing manual work and delivering end-to-end workflows with healthcare partners across LATAM.

You will design workflow automations, build tools, and integrate platforms like Zapier, Notion, and HubSpot. Fluency in English and startup experience are highly valued.

Qualifications

• 3+ years in automation, systems operations, or process design.
• Direct experience with healthcare professionals and clinical workflows.
• Strong onboarding and training enablement at scale.
• Proficient with automation platforms and low-code tools.
• Excellent written and verbal English (C1).

Responsibilities

• Design and implement automation workflows for clinical operations, including scheduling and referrals.
• Create tools to streamline surgeon and staff workflows, data collection, reporting, compliance.
• Integrate automation platforms with external and internal systems.
• Collaborate with surgeons and clinical staff to identify pain points and deliver automation solutions.
• Build and manage automation frameworks for marketing: social publishing, analytics, content pipelines.
• Automate content repurposing across channels (Instagram, TikTok, LinkedIn, newsletters, websites).
• Integrate AI tools for video editing, captioning, planning, and campaigns.
• Work with Marketing/Creative teams to ensure end-to-end workflows from ideation to distribution.
• Develop automation for onboarding clinical partners from contract to activation.
• Automate customized implementation programs, welcome materials, and training guidelines.
• Build scalable playbooks for clinic success teams using Notion, HubSpot, and dashboards.
• Enable self-serve onboarding portals with automated checklists and training progress tracking.

Skills

Automation design

Process improvement

Cross-functional teamwork

English fluency

Startup experience

Self-starter

Tools

Zapier

Make

Claude

N8

Airtable

Notion

HubSpot

Job description

Who We Are

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry.

This is a remote based position but candidates should be living and working in LATAM.

Who We're Looking For

We’re looking for a systems-driven Automation Expert who can help Adoreal scale by eliminating manual work across clinical operations, marketing, and partner onboarding. The ideal candidate has deep experience working with healthcare teams (especially surgeons and clinics), is fluent in marketing automation and AI content tools, and knows how to build seamless onboarding and enablement systems for new clinical partners. If you love building efficient workflows that make people’s lives easier.

Responsibilities

1. Healthcare & Clinical Operations Automation

• Design and implement automation workflows for clinical operations, including appointment scheduling, referral management, and follow-up communications.

• Create tools that streamline surgeon and staff workflows, including data collection, reporting, and compliance.

• Integrate automation platforms (e.g., Claude, Zapier, N8, Make, Airtable, custom scripts) with external and internal systems.

• Collaborate with surgeons and clinical staff to identify repetitive pain points and deliver practical automation solutions.

2. Marketing Automation & Content Creation

• Build and manage automation frameworks for social media publishing, analytics tracking, and content pipeline management.

• Automate content repurposing across Instagram, TikTok, LinkedIn, newsletters, and clinic websites.

• Integrate AI tools to support semi-automated video editing, captioning, content planning, and campaign management.

• Work closely with the Marketing and Creative teams to deliver seamless workflows from ideation to distribution.

3. Partner Onboarding & Enablement

• Develop automation processes for onboarding new clinical partners, from contract signing through to full activation.

• Automate the creation of customized implementation programs, welcome materials, and clinic-specific training guidelines.

• Build scalable playbooks for clinic success teams using tools like Notion, HubSpot, and internal dashboards.

• Enable clinics with self-serve onboarding portals, automated checklists, and training progress tracking.

• 3+ years in automation, systems operations, or process design roles.

• Direct experience working with healthcare professionals, clinical workflows, or medtech companies.

• Strong understanding of onboarding processes and training enablement at scale.

• Technical proficiency with automation platforms

• Outstanding written and verbal communication skills, Fluent in English (C1).

• Ability to create lightweight custom tools using JavaScript, Python, or low-code platforms.

• Experience working in a startup or early-stage company.

What You’ll Bring

• Obsessive focus on eliminating inefficiencies and delivering automation value fast.

• Strong systems thinking with the ability to see cross-functional process connections.

• User-first mindset – you empathize with the clinical, marketing, and onboarding teams and build with them in mind.

• Curiosity, hustle, and the desire to move quickly while maintaining quality.
• Self-starter who can work independently with little direction.

Why Adoreal?

Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles:

• We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos.

• We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded.

• We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders.

• We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders.

• We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence.

• We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company.

• We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day.

At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws, including U.S. regulations, and encourage applicants to verify their work authorization status before applying.
Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds.
Accommodations for disabilities are available upon request throughout the recruitment process.