Account Manager, Commercial

Cafeto Software USA, LLC; Bogotá; Presencial; COP 90.000.000 - 150.000.000; Jornada completa

Descripción de la vacante

Cafeto Software USA, LLC is seeking an Account Manager to own the commercial relationship for a large portfolio of mid-market accounts in Bogotá. You will drive contract renewals and upsell opportunities, and partner with Client Success Managers to align timing with account health.

The role is goal-driven and requires strong business acumen for value selling, with success measured by Gross Retention and Upsell results in a fast-paced software environment.

Responsabilidades

• Own the commercial relationship for a large portfolio of mid-market accounts (typically 30 accounts or more).
• Drive contract renewals and upsell opportunities.
• Partner with Client Success Managers to align commercial timing with account health.

Descripción del empleo

About the Role

The Account Manager owns the commercial relationship for a large portfolio of mid-market accounts typically 30 accounts or more, representing $2-4M of ARR driving contract renewals and upsell opportunities. This is a goal-driven role, measured against Gross Retention and Upsell targets, requiring strong business acumen for positioning and value selling. You will partner closely with Client Success Managers to align commercial timing with account health.