Account Growth Specialist

Teleperformance; Colombia; Sur place; COP 90 000 000 - 120 000 000; Plein temps

Avantages offerts par ce poste

Performance bonus up to 30%

Long-term contract

Employee fund

Résumé du poste

Teleperformance in Colombia is seeking an Account Growth Specialist who will leverage account management experience and knowledge of digital products to strengthen customer relationships, drive product adoption, and identify new business opportunities.

You will manage a portfolio, communicate proactively, and focus on customer needs to unlock value and growth for clients. This role offers a performance bonus up to 30% and a long-term contract with an employee fund to support you.

Qualifications

• 2+ years of experience working with digital products.
• Experience managing accounts and supporting product adoption.
• Ability to identify opportunities for business growth.
• Strong communication and organizational skills.

Responsabilités

• Strengthen customer relationships and manage key accounts.
• Drive product adoption and demonstrate value to customers.
• Identify new business opportunities and growth areas within accounts.
• Coordinate with cross-functional teams to ensure customer success.

Connaissances

Account management

Digital products

Relationship building

Product adoption

Portfolio management

Description du poste

The Hub is looking for an Account Growth Specialist. You'll leverage your account management experience and knowledge of digital products to strengthen customer relationships, drive product adoption, and identify new business opportunities. Through strategic portfolio management, proactive communication, and a focus on customer needs, you'll help businesses unlock value and achieve sustainable growth.

Who You Are:

You're a relationship-driven professional who enjoys building strong partnerships, understanding customer needs, and identifying opportunities for business growth. With at least 2 years of experience working with digital products, you know how to manage accounts, support product adoption, and help customers get more value from their solutions.

You combine account management expertise with strong communication and organizational skills, allowing you to manage customer and partner relationships, address adoption challenges, and identify opportunities to expand account potential. From prioritizing your portfolio to following up on commitments and uncovering growth opportunities, you know how to keep relationships strong while driving business results.

With up to 80% English proficiency and a proactive, growth-oriented mindset, you're ready to strengthen partnerships, support product adoption, and help businesses unlock new opportunities.

Lets Talk About Benefits:

Go further with a performance bonus of up to 30%.

Benefit from a long-term contract because we want you to level up with us.

Get access to an employee fund that always supports you, with benefits designed for you.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +400 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!