Strategic Staffing Account Lead

Hirehawk; Santiago; A distancia; CLP 1.800.000 - 3.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

$200K+ perk marketplace

Withdraw up to 50% of approvedearnings

Descripción de la vacante

HireHawk is seeking an Account Manager to nurture client relationships, drive retention, and identify growth opportunities. You will bridge clients with internal teams, ensuring clear communication and a high-quality experience throughout the hiring process.

You will build lasting partnerships with key accounts, coordinate with recruitment, operations, and leadership, and support interviews, feedback collection, and account performance review to help clients scale with us.

Formación

• 3+ years in account management in staffing or client-facing roles.
• Proven ability to manage client relationships and ensure satisfaction.
• Strong communication and interpersonal skills.
• Experience with recruitment lifecycle and cross-functional collaboration.

Responsabilidades

• Build and maintain relationships with key client accounts to ensure retention.
• Serve as primary contact between clients and candidates throughout hiring.
• Coordinate with recruitment, operations, and leadership to align with client needs.
• Support client interviews, gather feedback, and ensure smooth interview experiences.
• Monitor recruitment lifecycle for timely progress and quality.
• Identify growth opportunities and collaborate with sales to expand staffing.
• Track and analyze account performance metrics and provide insights.
• Lead contract renewals and support negotiations to align with client expectations.
• Oversee preparation and delivery of client reports and updates.
• Address client and candidate concerns promptly to maintain service quality.
• Manage account budgets and ensure financial targets are met.
• Conduct regular check-ins with clients to review hiring progress and strategy.
• Mentor junior team members and contribute to team development.

Conocimientos

Account management

Client relationships

Communication skills

Negotiation

Analytical skills

Herramientas

ATS

CRM systems

Descripción del empleo

HireHawk is seeking an Account Manager to nurture client relationships, drive retention, and identify growth opportunities. You will bridge clients with internal teams, ensuring clear communication and a high-quality experience throughout the hiring process.

You will build lasting partnerships with key accounts, coordinate with recruitment, operations, and leadership, and support interviews, feedback collection, and account performance review to help clients scale with us.