Strategic Enterprise Account Growth Lead | Remote

Infobip Chile; Santiago; Hybrid; CLP 30,000,000 - 40,000,000; Full time

Benefits offered by this job

Performance-driven bonuses

Flexible work arrangements

Employee Stock Ownership Plan

Career mobility and professional development

Job summary

Infobip Chile is seeking an Account Manager to drive growth, retention, and success for Tier 1 customers. You will build relationships and understand customer needs to ensure they fully engage with our offerings.

This role focuses on commercial strategy, customer advocacy, and requires a strong commercial mindset. Benefits include fair compensation, flexible work arrangements, and opportunities for professional development.

Qualifications

• Proven experience managing and growing mid‑market or enterprise customers.
• Ability to navigate complex customer organizations and coordinate multiple internal stakeholders.
• Solid understanding of CPaaS, SaaS, or technology‑driven solutions.

Responsibilities

• Own relationships with Tier 1 customers, driving satisfaction, retention, and growth.
• Deliver on key business metrics such as Gross Profit and upsell performance.
• Act as the main customer advocate, coordinating internal teams.

Skills

Customer relationship management

Revenue management

Cross-sell and upsell initiatives

Communication skills

Forecasting and performance analysis

Tools

Salesforce

Job description

Infobip Chile is seeking an Account Manager to drive growth, retention, and success for Tier 1 customers. You will build relationships and understand customer needs to ensure they fully engage with our offerings.

This role focuses on commercial strategy, customer advocacy, and requires a strong commercial mindset. Benefits include fair compensation, flexible work arrangements, and opportunities for professional development.