Strategic SMB Account Manager - Growth & Retention

Uber; Santiago; Presencial; CLP 24.000.000 - 36.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Equity

Benefits package

Descripción de la vacante

Uber is seeking an Account Manager to manage post-sales relationships with SMB partners in our Eats ecosystem. You will strengthen partnerships, drive retention, and identify growth opportunities that create mutual business value.

Lead cross-functional growth initiatives, develop joint business plans, track performance, and present insights to partners. The role requires data-driven decision making, strong communication, and the ability to work independently in a fast-paced environment.

Formación

• 1-3 years of experience in a similar account management or post-sales role.
• Data-driven decisions with solid business judgment.
• Strong project management and ability to deliver results with partners.
• Excellent written and verbal communication; executive presence.

Responsabilidades

• Lead post-deal partner management for a high-value, high-potential portfolio of partners.
• Build and maintain partner relationships to achieve revenue growth targets and high retention.
• Act as the voice of the customer to internal teams, translating partner needs and advocating on their behalf.
• Develop a deep understanding of the partner landscape and cultivate positive relationships across our partner organizations.
• Conceive, design, and lead growth initiatives with partners, working cross-functionally with Uber's internal teams to drive projects to completion.
• Set, track, and report on performance metrics, and conduct business reviews with partners.

Conocimientos

Relationship management

Portfolio management

Data-driven decision making

Project management

Communication skills

Independent worker

Team collaboration

Herramientas

SQL

Advanced Excel

Descripción del empleo

Uber is seeking an Account Manager to manage post-sales relationships with SMB partners in our Eats ecosystem. You will strengthen partnerships, drive retention, and identify growth opportunities that create mutual business value.

Lead cross-functional growth initiatives, develop joint business plans, track performance, and present insights to partners. The role requires data-driven decision making, strong communication, and the ability to work independently in a fast-paced environment.