Remote Customer Support Specialist

Aspiretalentagency; Santiago; A distancia; CLP 8.928.000 - 13.392.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Descripción de la vacante

Aspiretalentagency is seeking a detail-oriented Customer Service Representative to assist customers with questions, research solutions, and provide responsive support across phone, email, and online platforms.

The ideal candidate is patient, professional, and comfortable communicating in a remote setting, with a focus on clear documentation, high-quality service, and a positive customer experience.

Formación

• No degree required; strong communicative ability is essential.
• Strong customer-service skills.
• Excellent written and verbal communication.
• Good listening abilities.
• Strong problem-solving skills.
• Professional and respectful approach.
• Good organization.
• Basic computer proficiency.
• Ability to learn online systems.
• Reliable and responsive.
• Previous customer-service experience helpful but not required.

Responsabilidades

• Respond to customer questions and requests.
• Listen carefully to understand customer needs.
• Provide accurate information and guidance.
• Research answers and available solutions.
• Assist with routine account questions.
• Explain processes clearly.
• Document customer interactions.
• Coordinate follow-up when needed.
• Help resolve routine concerns.
• Maintain a professional tone.
• Support a positive customer experience.

Conocimientos

Customer service

Communication

Listening

Problem solving

Professionalism

Organization

Computer basics

Learning systems

Reliability

Experience helpful

Descripción del empleo

Aspiretalentagency is seeking a detail-oriented Customer Service Representative to assist customers with questions, research solutions, and provide responsive support across phone, email, and online platforms.

The ideal candidate is patient, professional, and comfortable communicating in a remote setting, with a focus on clear documentation, high-quality service, and a positive customer experience.