Field Sales Specialist – Upsell & Guest Experience

Manpowergroup Chile; Viña del Mar; On-site; CLP 6,696,000 - 10,044,000; Full time

Job summary

Marriott International’s Sheraton Viña del Mar is seeking a non-management Sales & Marketing support role. You will contact appropriate departments to resolve guest calls and requests, process reservations and changes by phone, fax, or mail, and enter rewards information into the system.

You will assist management in training staff, uphold brand standards, and maintain confidentiality while contributing to a courteous guest experience.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Resolve guest calls, requests, or problems and use sales techniques to maximize revenue.
• Process reservations and changes by phone, fax, or mail; enter Marriott Rewards information into the system.
• Assist management in training and motivating employees; maintain professional appearance and confidentiality.
• Support general office duties to aid Sales & Marketing; communicate clearly and professionally.

Education

Education: High school diploma or GED

Job description

Marriott International’s Sheraton Viña del Mar is seeking a non-management Sales & Marketing support role. You will contact appropriate departments to resolve guest calls and requests, process reservations and changes by phone, fax, or mail, and enter rewards information into the system.

You will assist management in training staff, uphold brand standards, and maintain confidentiality while contributing to a courteous guest experience.