Hotel Sales & Guest Experience Coordinator

Clínica De La Mujer S.A; Viña del Mar; Presencial; CLP 9.000.000 - 13.000.000; Jornada completa

Descripción de la vacante

Marriott International in Viña del Mar is seeking a customer-focused reservations agent to handle guest calls, requests, and changes by phone, fax, or mail. You will apply sales techniques to maximize revenue while maintaining loyalty and uphold brand image.

You will enter Rewards information and assist with general office duties to support Sales & Marketing. Strong communication, ability to upsell, and commitment to service excellence are essential as you help guests and collaborate with team

Formación

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience.
• None of license or certification required.

Responsabilidades

• Assist guests with reservations by phone, fax, or mail and process changes.
• Provide excellent guest service and uphold brand standards.
• Perform general office duties to support Sales & Marketing (e.g., filing, emails, typing).
• Welcome and acknowledge guests and maintain confidentiality of information.
• Support team to reach common goals and maintain professional communication.

Educación

High school diploma or GED equivalent

Descripción del empleo

Marriott International in Viña del Mar is seeking a customer-focused reservations agent to handle guest calls, requests, and changes by phone, fax, or mail. You will apply sales techniques to maximize revenue while maintaining loyalty and uphold brand image.

You will enter Rewards information and assist with general office duties to support Sales & Marketing. Strong communication, ability to upsell, and commitment to service excellence are essential as you help guests and collaborate with team