Sales Associate - Upsell & Guest Experience Expert

Manpowergroup Chile; Viña del Mar; On-site; CLP 7,000,000 - 11,000,000; Full time

Job summary

Marriott International's Sheraton brand in Viña del Mar, Chile seeks a non-management, full-time front desk/guest services associate. You will handle reservations, assist guests, and resolve inquiries with a professional, friendly approach.

You will apply sales techniques to maximize revenue while maintaining guest loyalty, and support management in training and motivating staff to uphold brand standards. Join a global team delivering exceptional experiences.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.

Responsibilities

• Assist guests with reservations, inquiries, and requests via phone, email or in person.
• Use sales techniques to maximize revenue while preserving guest loyalty and brand integrity.
• Maintain professional appearance and provide high-quality guest service in line with Marriott/Sheraton standards.

Skills

Guest service

Sales techniques

Communication

Education

High school diploma or GED

Tools

CRM system

Job description

Marriott International's Sheraton brand in Viña del Mar, Chile seeks a non-management, full-time front desk/guest services associate. You will handle reservations, assist guests, and resolve inquiries with a professional, friendly approach.

You will apply sales techniques to maximize revenue while maintaining guest loyalty, and support management in training and motivating staff to uphold brand standards. Join a global team delivering exceptional experiences.