Commercial Expansion Specialist

Atento Chile S.A; Viña del Mar; Presencial; CLP 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Marriott International's Sheraton in Viña del Mar is seeking a customer‑focused professional to handle guest calls, requests, and reservations, while upholding the brand's service standards and hospitality ethos. You will use established sales techniques to maximize guest satisfaction and revenue, including up‑selling when appropriate.

The role emphasizes teamwork, confidentiality, and professional communication; training and motivating colleagues, maintaining clean appearance, and supporting

Formación

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Resolve guest calls, requests, or problems; maintain brand image and guest loyalty.
• Upsell and maximize revenue while processing reservations and inquiries.
• Assist management in training and motivating employees; ensure confidentiality and professional appearance.

Descripción del empleo

Marriott International's Sheraton in Viña del Mar is seeking a customer‑focused professional to handle guest calls, requests, and reservations, while upholding the brand's service standards and hospitality ethos. You will use established sales techniques to maximize guest satisfaction and revenue, including up‑selling when appropriate.

The role emphasizes teamwork, confidentiality, and professional communication; training and motivating colleagues, maintaining clean appearance, and supporting