Workplace Experience Receptionist

CBRE; Genf; Vor Ort; CHF 52.000 - 68.000; Vollzeit

Zusammenfassung

CBRE Global Workplace Solutions seeks a Workplace Experience Coordinator to be the first point of contact for visitors and guests at the Geneva facility. The role includes greeting, passes, security compliance, and on-site service coordination.

You will respond to inquiries from employees and guests, coordinate meetings, events, and activities, and manage office services such as mail, supplies, and onboarding. Strong MS Office skills and organizational abilities are essential.

Qualifikationen

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards in the application of work.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and communication skills.

Aufgaben

• Serve as first point of contact for visitors and callers, issuing passes and greeting people.
• Answer and direct calls professionally and prepare presentations for groups.
• Arrange and confirm recreational, dining, and business activities for requesters.
• Coordinate and manage workplace services including mail, office supplies, onboarding and maintenance requests.
• Acknowledge inquiries from employees, guests, and coworkers and provide professional solutions.
• Organize on-site events, secure space, set up and tear down, and coordinate deliveries.
• Follow security procedures and notify responsible parties to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Clearly explain information within the team and follow manager instructions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Kenntnisse

Communication skills

Organizational skills

Follow basic work routines

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.

Workplace Experience Coordinator

Your main tasks

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Your Profile

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Contact: Edwin Murray, Talent Acquisition Partner, [phone]