Facilities Coordinator

CBRE; Genf; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

CBRE Global Workplace Solutions in Geneva is looking for a Facilities Coordinator (50-100%) to support a client site with professional facility management.

Your main tasks include coordinating with landlords, tenants and service providers, ensuring adherence to procedures, handling inquiries with a focus on client satisfaction, inspecting facilities, processing work orders and invoices, and supporting the IFM team with admin duties.

Qualifikationen

• Preferred FM related qualifications, including QHSE.

Aufgaben

• Coordinate with landlords, tenants, and service providers to implement procedures, policies, and reporting formats.
• Acknowledge client inquiries and ensure client satisfaction and first-class customer service.
• Review office facilities, identify faults and coordinate resolution with technicians.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities outside the building, such as waste disposal and recycling.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to inquiries or complaints from clients, co-workers, and supervisors.
• Support processes and administrative duties within the IFM team.
• Process invoices and forecast support.
• Deliver output by following defined procedures and under supervision.

Jobbeschreibung

CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.

For our growing Facility Management organisation at a client in Geneva we are looking for a:

Facilities Coordinator 50-100%

Your Main Tasks

• Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• Acknowledge all client inquiries and ensure client satisfaction and first-class customer service.
• Review the office facilities, identify any faults and coordinate resolution with technicians.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities that happen outside the building, such as proper waste disposal and recycling.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Support processes and administrative duties within the IFM team.
• Processes invoices and forecast support.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Collect information reports to find out performance and progress status.

Your Profile

• Preferred FM related qualifications, including QHSE.
• Fluency in written and spoken English and French.
• At least 2 years of job-related experience
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Strong organizational skills with an inquisitive mindset.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Very well oriented on client satisfaction

What We Can Offer You

• Open and innovative working environment with design options
• Regional and international development opportunities in a fast-growing company
• Wide range of internal and external training opportunities
• CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
• Good framework conditions, such as at least five weeks of vacation, 40 hours a week, as well as an attractive pension fund solution.