VIP Desktop Support Lead – Global End-User Tech, Geneva

Who is Hiring; Genf; Vor Ort; CHF 110.000 - 140.000; Vollzeit

Zusammenfassung

Who is Hiring in Geneva, Switzerland is seeking a Senior Desk Side Support Engineer to deliver onsite and remote end-user computing support across Switzerland and global locations.

The role requires 7–9 years in EUC, strong English and Spanish, and experience with VIP users, Microsoft 365, and enterprise ITSM tools. Office locations are fully onsite, with a fast-paced enterprise environment.

Qualifikationen

• 7–9 years of desk-side or end-user computing support.
• Experience with enterprise environments and VIP users.
• Fluency in English and Spanish; multilingual support experience.

Aufgaben

• Provide Level 2 and Level 3 desk-side support for desktops, laptops, and peripherals.
• Support collaboration tools (Teams, Zoom, Webex) and meeting room tech.
• Deliver VIP and executive user support with minimal downtime.
• Manage endpoint devices using Intune, SCCM/MECM, and imaging tools.
• Coordinate globally with infrastructure, security, and network teams.

Kenntnisse

Desk Side Support

End User Computing

VIP & Executive Support

Multilingual/Multicultural teamwork

IT support in enterprise environments

Tools

ServiceNow

Intune

SCCM/MECM

Azure AD

Exchange Online

Microsoft 365

Jobbeschreibung

Who is Hiring in Geneva, Switzerland is seeking a Senior Desk Side Support Engineer to deliver onsite and remote end-user computing support across Switzerland and global locations.

The role requires 7–9 years in EUC, strong English and Spanish, and experience with VIP users, Microsoft 365, and enterprise ITSM tools. Office locations are fully onsite, with a fast-paced enterprise environment.