Desktop Support Engineer - On-site & Remote IT Help

Axiom Technologies; Tolochenaz; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

A global IT services company based in Switzerland is seeking a capable desktop support technician. The role involves providing on-site and on-call support for desktops, laptops, and mobile devices. Responsibilities include troubleshooting hardware issues, maintaining asset inventories, and assisting employees during onboarding. Candidates should have a Bachelor’s degree in Computer Science and over 3 years of experience in a similar role. Proficiency in both English and French is preferred. This position offers a chance to work in a dynamic IT environment.

Qualifikationen

• 3+ years of experience in a desktop support, helpdesk, or IT technician role.
• Strong knowledge of Windows OS and basic networking concepts.
• Excellent written and verbal communication skills.

Aufgaben

• Provide first- and second-level support for desktops and laptops.
• Respond to service requests via ticketing system or in-person.
• Install and maintain operating systems and applications.

Kenntnisse

Desktop support

Troubleshooting

Communication

Problem-solving

Ausbildung

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

JIRA

Office 365

Jobbeschreibung

A global IT services company based in Switzerland is seeking a capable desktop support technician. The role involves providing on-site and on-call support for desktops, laptops, and mobile devices. Responsibilities include troubleshooting hardware issues, maintaining asset inventories, and assisting employees during onboarding. Candidates should have a Bachelor’s degree in Computer Science and over 3 years of experience in a similar role. Proficiency in both English and French is preferred. This position offers a chance to work in a dynamic IT environment.