Strategic Customer Success, EMEA - Enterprise Growth

Xapply; Schweiz; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

Description

This strategic, enterprise‑facing role at Xapply focuses on building long‑term partnerships with enterprise and strategic clients across the EMEA region. You will own a portfolio of 20–30 high‑value accounts, driving adoption, renewals, expansions and strong retention while aligning customer objectives with product capabilities and business strategy. You will influence product priorities with customer feedback in a fast‑moving AI‑first environment.

Aufgaben

• Own a portfolio of 20–30 high‑value accounts across the EMEA region.
• Align customer objectives with product capabilities and business strategy.
• Accelerate adoption, deliver measurable outcomes, and identify expansion opportunities.
• Manage renewals, expansions, retention and customer growth within your portfolio.
• Collaborate with Sales, Engineering and Customer Success leadership to scale customer management.

Jobbeschreibung

Description

This strategic, enterprise‑facing role at Xapply focuses on building long‑term partnerships with enterprise and strategic clients across the EMEA region. You will own a portfolio of 20–30 high‑value accounts, driving adoption, renewals, expansions and strong retention while aligning customer objectives with product capabilities and business strategy. You will influence product priorities with customer feedback in a fast‑moving AI‑first environment.