Remote French-Speaking CSR in Greece

FH Collective Academy; Neuenburg; Remote; CHF 15,000 - 22,000; Full time

Benefits offered by this job

Flight ticket within the EU

Airport pickup

Job summary

FH Collective Academy is hiring a Customer Service Representative to support a global online community remotely, with relocation assistance to Greece. You will handle empathetic customer support, investigate issues, and advocate for safety and understanding of the product, using data insights to improve user experience.

Fluency in French and English is required, along with strong interpersonal and analytical abilities and a solutions-driven mindset to help others in a fast-paced, remote

Qualifications

• Fluent in French and English are required.

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the user experience
• Fluency in French and English
• Strong interpersonal and analytical skills
• A solutions-driven mindset and passion for helping others

Skills

Fluent in French

Fluent in English

Job description

FH Collective Academy is hiring a Customer Service Representative to support a global online community remotely, with relocation assistance to Greece. You will handle empathetic customer support, investigate issues, and advocate for safety and understanding of the product, using data insights to improve user experience.

Fluency in French and English is required, along with strong interpersonal and analytical abilities and a solutions-driven mindset to help others in a fast-paced, remote