Remote French-Speaking Customer Experience Specialist

Cross Border Talents; Lausanne; À distance; CHF 24 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary bonuses

Paid training

Remote work with an international team

Career development opportunities

Résumé du poste

Cross Border Talents is seeking a French-speaking customer support agent to handle inquiries by phone, email and chat from a fully remote role in Greece. You will be the first contact for French-speaking customers, resolve questions, and record interactions in internal systems.

Requirements include fluent French (C1+) and good English (B2+), EU work authorization, and the ability to work independently from home.

Qualifications

• Fluent French (C1 or above) and good English (B2 or above)
• EU citizenship or valid EU work authorization
• Clear communicator and confident problem-solver
• Self-motivated and able to work independently from home
• Comfortable using standard computer tools and systems

Responsabilités

• Resolve customer questions and requests efficiently and professionally
• Keep accurate records of every interaction in internal systems
• Work to company quality standards and guidelines
• Represent the brand positively and ensure customer satisfaction

Connaissances

French (C1+)

English (B2+)

Communication skills

Description du poste

Cross Border Talents is seeking a French-speaking customer support agent to handle inquiries by phone, email and chat from a fully remote role in Greece. You will be the first contact for French-speaking customers, resolve questions, and record interactions in internal systems.

Requirements include fluent French (C1+) and good English (B2+), EU work authorization, and the ability to work independently from home.