Remote German Customer Support Specialist - Greece

FH Collective - Academy; Bern; On-site; CHF 14,218 - 17,030; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals to join our remote team in Greece. Relocation support is provided and you can work from anywhere in Greece.

You'll help ensure safe, helpful user experiences, resolve account issues, and use data to improve service. This role offers international exposure, full remote flexibility, and a Mediterranean lifestyle.

Qualifications

• Fluency in German and English required.
• Strong communication and analytical skills are essential.
• Solution-oriented mindset and helpful attitude expected.
• Basic familiarity with digital platforms; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German language

English language

Communication skills

Analytical thinking

Digital literacy

Job description

FH Collective - Academy is seeking German-speaking customer support professionals to join our remote team in Greece. Relocation support is provided and you can work from anywhere in Greece.

You'll help ensure safe, helpful user experiences, resolve account issues, and use data to improve service. This role offers international exposure, full remote flexibility, and a Mediterranean lifestyle.