Remote German-Speaking Support Pro in Greece

FH Collective - Academy; Bezirk Solothurn; On-site; CHF 19,533 - 22,788; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy seeks German-speaking customer support professionals to join a fully remote team in Greece. The role offers EU relocation support and an international work environment, with options to work from anywhere in Greece and full remote flexibility.

You will handle customer inquiries, investigate issues, and promote product safety while leveraging data insights to improve user experience in a cross-cultural setting.

Qualifications

• Fluent in German and English is required.
• Strong communication and analytical skills are essential.
• Problem-solving mindset and customer-focused attitude.
• Basic familiarity with digital platforms; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

Fluency in German

Fluency in English

Communication skills

Analytical skills

Job description

FH Collective - Academy seeks German-speaking customer support professionals to join a fully remote team in Greece. The role offers EU relocation support and an international work environment, with options to work from anywhere in Greece and full remote flexibility.

You will handle customer inquiries, investigate issues, and promote product safety while leveraging data insights to improve user experience in a cross-cultural setting.