German-Speaking Customer Support Specialist — Remote Greece

FH Collective - Academy; Luzern; On-site; CHF 12,348 - 15,435; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals to relocate to Greece and work remotely. The role offers full relocation support within the EU, a chance to work in an international environment, and the option to work from anywhere in Greece.

You will provide empathetic customer support, investigate issues, promote safety, and use data insights to improve user experience. Fluency in German and English is required, with strong communication skills and a

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• Solution‑oriented mindset and helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Communication skills

Analytical skills

Problem solving

Digital basics

Job description

FH Collective - Academy is seeking German-speaking customer support professionals to relocate to Greece and work remotely. The role offers full relocation support within the EU, a chance to work in an international environment, and the option to work from anywhere in Greece.

You will provide empathetic customer support, investigate issues, promote safety, and use data insights to improve user experience. Fluency in German and English is required, with strong communication skills and a