French-Speaking Customer Service Representative (Remote – Greece)

Savior Artigos Texteis Lda; Lausanne; Remote; CHF 30,000 - 39,000; Full time

Benefits offered by this job

Flight to Athens

2 weeks hotel accommodation

Airport pickup

Real estate agency fees covered

Job summary

Savior Artigos Texteis Lda in Greece is seeking a French-speaking customer support specialist to join an international team. You will handle inquiries by phone, email, and chat, and work fully remotely from Greece.

Fluency in French (C1+) and English (B2+) is required, plus EU citizenship or valid EU work authorization and the ability to work independently from home. EU relocation support is provided including flight tickets, hotel, airport pickup, and real estate fees.

Qualifications

• Fluent French (C1 or above) and good English (B2 or above).
• EU citizenship or valid EU work authorization.
• Clear communicator and confident problem-solver.
• Self-motivated and able to work independently from home.
• Comfortable using standard computer tools and systems.

Responsibilities

• Resolve customer questions and requests efficiently and professionally
• Keep accurate records of every interaction in internal systems
• Work to company quality standards and guidelines
• Represent the brand positively and ensure customer satisfaction

Skills

French (C1+)

English (B2+)

Communication

Problem solving

Job description

Bring your French to an international customer experience team and build your career from Greece. You'll work fully from home, and if you're moving from elsewhere in the EU, relocation support is included.

At a Glance

• Language: French (C1+) and English (B2+)
• Work model: 100% remote within Greece
• Base: Athens for relocating candidates; anywhere in Greece if you already live there
• Start dates: Multiple intakes available
• Training: Fully paid

Your Role

You'll be the first point of contact for French-speaking customers, handling enquiries by phone, email and/or chat. Day to day, you will:

• Resolve customer questions and requests efficiently and professionally
• Keep accurate records of every interaction in internal systems
• Work to company quality standards and guidelines
• Represent the brand positively and ensure customer satisfaction

Who We're Looking For

• Fluent French (C1 or above) and good English (B2 or above)
• EU citizenship or valid EU work authorization
• Clear communicator and confident problem-solver
• Self-motivated and able to work independently from home
• Comfortable using standard computer tools and systems

Relocation Support (EU candidates moving to Greece)

• Flight ticket to Athens (from within the EU)
• 2 weeks' hotel accommodation on arrival
• Airport pickup
• Real estate agency fees covered

Why Join

• Competitive salary plus performance bonuses
• Paid training before going live
• Remote work with an international team
• Clear career development opportunities