PCT Client Services Specialist (Multilingual)

World Intellectual Property Organization; Genf; Vor Ort; CHF 41.000 - 76.000; Vollzeit

Zusammenfassung

World Intellectual Property Organization in Geneva is seeking a PCT Client Service professional. The role serves as a focal point for small and medium clients, providing complex processing and examination duties in at least two languages for international patent applications.

The incumbent will work under Team Head supervision, liaise with external customers and IT specialists, and contribute to quality control and process improvements.

Qualifikationen

• First-level university degree required.
• Three years of relevant professional experience with the PCT or IP office.
• Excellent written and spoken English; excellent written and spoken French or German.

Aufgaben

• Serve as focal point for small/medium clients and provide proactive service.
• Provide expert PCT input to development activities and IT tools.
• Perform formalities examination and ensure compliance with rules and standards.
• Liaise with PCT users and authorities; train and coach junior staff.

Kenntnisse

Client communication

Multilingual

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

World Intellectual Property Organization in Geneva is seeking a PCT Client Service professional. The role serves as a focal point for small and medium clients, providing complex processing and examination duties in at least two languages for international patent applications.

The incumbent will work under Team Head supervision, liaise with external customers and IT specialists, and contribute to quality control and process improvements.