Multilingual FI Admin & Operations Support

Cornèr Banca SA; Lugano; Hybrid; CHF 60,000 - 90,000; Full time

Benefits offered by this job

Flexibility to work from home

Benefits and incentives

Well-being and team-building activités

Job summary

Cornèr Banca SA in Lugano is seeking a highly motivated FI Administration & Business Support candidate to ensure operational and administrative coverage for the network of financial intermediaries, handling requests timely and maintaining case accuracy. Excellent knowledge of Italian, French, German and English at C1 level is required, both written and spoken.

The role offers working-from-home flexibility and a supportive team environment across functions.

Qualifications

• Fluent in Italian, French, German and English at C1 level, written and spoken.

Responsibilities

• Provide administrative support to the function’s activities.
• Manage and monitor special cases, ensuring proper ownership and resolution in line with agreed priorities.
• Process new cases (Switzerland/Europe) within 24 hours, ensuring accuracy, completeness and compliance with service standards.
• Manage the shared inbox and daily requests, ensuring timely responses and efficient handling of the daily operational workload.
• Handle any credit card-related requests in coordination with the relevant internal teams.
• Prepare periodic and ad hoc reporting, including data/statistical extraction and analysis for operational monitoring.

Skills

Italian language (C1)

French language (C1)

German language (C1)

English language (C1)

Microsoft Office (Excel/Word)

Tools

Microsoft Office

Job description

Cornèr Banca SA in Lugano is seeking a highly motivated FI Administration & Business Support candidate to ensure operational and administrative coverage for the network of financial intermediaries, handling requests timely and maintaining case accuracy. Excellent knowledge of Italian, French, German and English at C1 level is required, both written and spoken.

The role offers working-from-home flexibility and a supportive team environment across functions.