Bilingual FI Admin & Operations Coordinator (Remote)

Cornèr Banca SA; Ticino; Hybrid; CHF 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

WFH flexibility

Benefits

Well-being activities

Zusammenfassung

Cornèr Banca SA in Ticino seeks a motivated FI Administration & Business Support professional to ensure operational and administrative coverage for the network of financial intermediaries, handling requests accurately and within service timelines.

You will use Italian, French, German and English at C1, draft administrative documents in multiple languages, manage the shared inbox and generate periodic reports. Flexible home-working and a collaborative team environment are offered.

Qualifikationen

• Excellent knowledge of Italian, French, German and English (minimum C1 level), both written and spoken.
• Ability to draft administrative documentation in at least two national languages.
• Strong communication and interpersonal skills with internal/external partners via phone and/or e-mail.
• Resident in Ticino or willing to relocate.
• Previous experience in similar roles within banking/financial sector or administrative support (preferred).

Aufgaben

• Provide administrative support to the function’s activities.
• Manage and monitor special cases, ensuring proper ownership and resolution in line with agreed priorities.
• Process new cases (Switzerland/Europe) within 24 hours, ensuring accuracy and compliance with service standards.
• Manage the shared inbox and daily requests, ensuring timely responses and efficient handling of the workload.
• Handle credit card-related requests in coordination with relevant internal teams.
• Prepare periodic and ad hoc reporting, including data/statistical extraction and analysis for operational monitoring.

Kenntnisse

Italian

French

German

English

Excel

Word

Microsoft Office

Tools

Microsoft Office

Jobbeschreibung

Cornèr Banca SA in Ticino seeks a motivated FI Administration & Business Support professional to ensure operational and administrative coverage for the network of financial intermediaries, handling requests accurately and within service timelines.

You will use Italian, French, German and English at C1, draft administrative documents in multiple languages, manage the shared inbox and generate periodic reports. Flexible home-working and a collaborative team environment are offered.