Junior IT Support Engineer - Automation in the Alpine Tech

Oryctérope Transalpin Sàrl; Unterwallis; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

Oryctérope Transalpin Sàrl is seeking a Junior IT Support Engineer in Martigny (VS) with a strong eye for detail and a drive for automation. This 100% on-site role offers exposure to both software and hardware support within a dynamic TrnMarket Group environment.

The role emphasizes triage, end-user support for trading applications, hardware lifecycle management, and hands-on datacenter tasks. English is required; French is a plus. Immediate start and permanent employment.

Qualifikationen

• IT-related education or experience is required.
• Good manual skills and willingness to perform physical work (cabling, racking, hardware replacement).
• Basic Linux familiarity (Debian) and Windows troubleshooting.
• English required; French a plus.
• This position is on-site in Martigny (VS).

Aufgaben

• Serve as first responder on the IT support queue - triage incoming requests and resolve common issues
• Support end users with third-party trading applications, including installation, upgrades and basic connectivity checks, escalating application and platform issues to senior colleagues
• Manage the lifecycle of office and workstation equipment - provisioning, imaging, configuration, troubleshooting, replacement and decommissioning
• Administer end-user accounts, access rights and software licenses (AD groups, password/MFA resets, SaaS and AI-tool seats)
• Provide in-person support for workstation, peripheral and hardware issues
• Assist with hands‑on datacenter work - cabling, racking, cleaning, and replacement of UPS batteries, power supplies and failed components
• Maintain up-to-date internal documentation of processes and best practices, and document new procedures
• Assist in monitoring infrastructure and identifying software and hardware issues
• Progressively automate repetitive tasks (imaging, provisioning, onboarding) with guidance from the team
• Coordinate with third‑party vendors and suppliers on repairs and deliveries

Kenntnisse

Problem-solving

Attention to detail

Scripting learning

Manual skills

Ausbildung

IT-related education or experience

Tools

Dell hardware

HP hardware

Cisco networking

Debian Linux

Windows troubleshooting

Jobbeschreibung

Oryctérope Transalpin Sàrl is seeking a Junior IT Support Engineer in Martigny (VS) with a strong eye for detail and a drive for automation. This 100% on-site role offers exposure to both software and hardware support within a dynamic TrnMarket Group environment.

The role emphasizes triage, end-user support for trading applications, hardware lifecycle management, and hands-on datacenter tasks. English is required; French is a plus. Immediate start and permanent employment.