Junior IT Support Engineer

Oryctérope Transalpin Sàrl; Unterwallis; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

Oryctérope Transalpin Sàrl is seeking a Junior IT Support Engineer in Martigny (VS) with a strong eye for detail and a drive for automation. This 100% on-site role offers exposure to both software and hardware support within a dynamic TrnMarket Group environment.

The role emphasizes triage, end-user support for trading applications, hardware lifecycle management, and hands-on datacenter tasks. English is required; French is a plus. Immediate start and permanent employment.

Qualifikationen

• IT-related education or experience is required.
• Good manual skills and willingness to perform physical work (cabling, racking, hardware replacement).
• Basic Linux familiarity (Debian) and Windows troubleshooting.
• English required; French a plus.
• This position is on-site in Martigny (VS).

Aufgaben

• Serve as first responder on the IT support queue - triage incoming requests and resolve common issues
• Support end users with third-party trading applications, including installation, upgrades and basic connectivity checks, escalating application and platform issues to senior colleagues
• Manage the lifecycle of office and workstation equipment - provisioning, imaging, configuration, troubleshooting, replacement and decommissioning
• Administer end-user accounts, access rights and software licenses (AD groups, password/MFA resets, SaaS and AI-tool seats)
• Provide in-person support for workstation, peripheral and hardware issues
• Assist with hands‑on datacenter work - cabling, racking, cleaning, and replacement of UPS batteries, power supplies and failed components
• Maintain up-to-date internal documentation of processes and best practices, and document new procedures
• Assist in monitoring infrastructure and identifying software and hardware issues
• Progressively automate repetitive tasks (imaging, provisioning, onboarding) with guidance from the team
• Coordinate with third‑party vendors and suppliers on repairs and deliveries

Kenntnisse

Problem-solving

Attention to detail

Scripting learning

Manual skills

Ausbildung

IT-related education or experience

Tools

Dell hardware

HP hardware

Cisco networking

Debian Linux

Windows troubleshooting

Jobbeschreibung

Junior IT Support Engineer

Oryctérope Transalpin Sàrl Vacant since : 10.07.2026 Number of jobs : 1 1920 Martigny (VS) 100% Immediately Permanent

Oryctérope Transalpin Sàrl presents a unique employment opportunity in the Swiss Alps. As a TransMarket Group Company, Oryctérope works at the intersection of finance, mathematics and technology in developing and improving proprietary trading strategies.

We are looking for a Junior IT Support Engineer with good problem-solving skills, attention to detail and an automation-driven approach to IT infrastructure.

Joining our office, you will learn constantly and use your growing expertise to innovate in a friendly, “work hard / play hard” culture. As part of a dynamic team, you’ll have the opportunity to contribute and collaborate across software and hardware support issues while building an IT career in beautiful Valais, Switzerland.

Responsibilities:

• Serve as first responder on the IT support queue - triage incoming requests and resolve common issues
• Support end users with third-party trading applications, including installation, upgrades and basic connectivity checks, escalating application and platform issues to senior colleagues
• Manage the lifecycle of office and workstation equipment - provisioning, imaging, configuration, troubleshooting, replacement and decommissioning
• Administer end-user accounts, access rights and software licenses (AD groups, password/MFA resets, SaaS and AI-tool seats)
• Provide in-person support for workstation, peripheral and hardware issues
• Assist with hands‑on datacenter work - cabling, racking, cleaning, and replacement of UPS batteries, power supplies and failed components
• Maintain up-to-date internal documentation of processes and best practices, and document new procedures
• Assist in monitoring infrastructure and identifying software and hardware issues
• Progressively automate repetitive tasks (imaging, provisioning, onboarding) with guidance from the team
• Coordinate with third‑party vendors and suppliers on repairs and deliveries

Requirements:

• IT-related education or experience
• Good manual skills and willingness to perform physical work - cabling, racking and hardware replacement - Dell, HP, Cisco
• Basic Linux familiarity (command line, file system, services) - Debian
• Basic Windows troubleshooting knowledge (AD concepts, logs, services)
• Willingness to learn scripting (Python, Bash) - we value automation of repetitive workEnglish required, French a plus
• Reliable, detail‑oriented and proactive in asking questions
• This position requires physical presence and is fully on‑site (no remote work)

This opportunity offers the chance to apply creative problem-solving skills to diversified IT infrastructure while joining an entrepreneurial team within the TransMarket Group of Companies.

• Work location 1920 Martigny (VS)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent
• English Orally : Good knowledge Written : Good knowledge
• By online Online form