Global Quality & CI Leader — Customer-Driven Excellence

Hitachi Energy Ltd.; Zürich; Híbrido; CHF 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical care and life保险

Fitness and wellness programs

Benefits platform with discounts and??

Employee Capital Plans (PPK)

Home office equipment or setup stipend

Spectacles and contact lenses stipend

Company events and team-building

Psychological support program

Free parking

Resumo da oferta

Hitachi Energy Ltd. in Switzerland seeks a Global Quality & Continuous Improvement Manager to define and execute the global strategy for quality and CI. You will serve as the voice of the customer, embedding customer focus across the value chain and driving the global Quality Management System.

You will lead metrics, address deviations, close CAPAs, and ensure certifications across units. The role requires senior leadership, change management, and a disciplined approach to process excellence at

Qualificações

• Master’s degree in Software Engineering or related technical field.
• Experience delivering industry-grade enterprise software with QA, product management, or PM in complex environments.
• Owned a global Quality Management System and led certifications.
• Lean, Six Sigma, CMMI or Quality Auditing certifications are desirable.
• Led continuous improvement initiatives (RCAs, Kaizen, Lean events).
• Strong leadership, communication, and influence at senior levels.

Responsabilidades

• Define and implement the GPG Quality and CI strategy with governance aligned to business needs.
• Advocate for the Voice of the Customer across the value chain.
• Manage the Global Quality Management System and drive process improvement.
• Maintain and secure required Certifications across all GPG units.
• Establish process KPIs and internal controls to ensure compliance with requirements.
• Analyze KPIs and address deviations to closure.
• Lead resolution of high-profile customer non-conformities.
• Act as a Role Model and Change Agent to foster a quality-driven culture.

Conhecimentos

Quality leadership

Process improvement

Change management

Stakeholder management

Customer focus

Governance

Software engineering

Formação académica

Master's in Software Engineering

Descrição da oferta de emprego

Hitachi Energy Ltd. in Switzerland seeks a Global Quality & Continuous Improvement Manager to define and execute the global strategy for quality and CI. You will serve as the voice of the customer, embedding customer focus across the value chain and driving the global Quality Management System.

You will lead metrics, address deviations, close CAPAs, and ensure certifications across units. The role requires senior leadership, change management, and a disciplined approach to process excellence at