Customer Quality Engineer: Lead Root Cause & Quality

Hitachi Energy Ltd.

Zürich

Vor Ort

CHF 90.000 - 130.000

Vollzeit

vor 34 Stunden

Sei unter den ersten Bewerbenden

Bewerbungsgenerator

Verschicke keinen 08/15-Lebenslauf — erstelle einen Lebenslauf und ein Anschreiben, die genau auf diese Rolle zugeschnitten sind.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

Hitachi Energy Ltd. is seeking a Customer quality engineer (80-100%) to collaborate with customers and lead quality initiatives within our GIS-focused power systems division in Switzerland.

You will troubleshoot, analyze, and resolve complex quality issues, ensuring timely responses and robust corrective actions. With 3-5 years in electrical power systems and a background in quality or project management, you will drive root-cause analysis, coordinate cross-functional teams, and foster

Qualifikationen

3–5 years of experience in electrical power systems.
Background in quality function or project management in GIS field.
Knowledge of root cause analysis methodologies and tools (8D, A3).
Excellent communication and cultural sensitivity.

Aufgaben

Lead root cause analysis in GIS quality cases.
Drive quality cases affecting multiple customers.
Own internal and external customer complaints and ensure fast, sustainable solutions.
Project management of larger quality cases and drive improvements.
Prepare and present reports to stakeholders.
Execute sustainable improvement projects to prevent recurrence.
Provide support for on-site investigations and troubleshoot.
Prepare method statements for troubleshooting cases.
Assist in audits and QA activities.

Kenntnisse

Root cause analysis

Project management

Quality management

Communication

Tools

8D method

A3 problem solving

Jobbeschreibung