Global Payments Operations Lead

Jobgether; Schweiz; Hybrid; CHF 120,000 - 190,000; Full time

Benefits offered by this job

Remote-First Flexibility

Lausanne office option

Two company-wide seminars yearly

Flexible vacation arrangements

Competitive compensation (unspecified)

Job summary

Jobgether is seeking a Payment Operations Specialist International based in Switzerland to manage and optimize payment operations across subscription products, PSPs, and international markets. You will combine hands-on operational work with strategic thinking to improve payment conversion, reduce costs, and expand payment capabilities globally.

In collaboration with Payment, Partnerships, Data, Product, and Technology teams, you will identify opportunities and drive implementation for scalable

Responsibilities

• Manage daily payment activities, including PSP accounts, configurations, routing, and subscription billing.
• Act as internal expert on PayPal, Apple Pay, Google Pay and local payment methods. Develop a payment method roadmap for each market, monitor transaction success rates, conversion, and costs, and recommend new solutions to Product teams.
• Maintain understanding of PSP and acquiring capabilities across regions, including local acquiring, currencies, tokenization, and alternative payment methods. Monitor industry developments and support partner selection, vendor evaluations, and RFPs.
• Manage day-to-day relationships with international PSPs and acquiring partners, ensuring service quality, operational efficiency, and competitive terms.
• Define project requirements, functional specs, and target processes for new payment solutions; coordinate implementation with Technology and Product squads, overseeing testing and deployment.
• Establish procedures for opening new merchant accounts and launching payment capabilities in additional markets; work with Data to build business cases and assess commercial potential.
• Identify payment-related improvements across checkout methods, transaction data sharing with banks, authorization rates, and recurring billing to improve acceptance and conversion.
• Review and negotiate payment-related fees, contracts, and service costs; identify opportunities to improve cost structure while maintaining performance.
• Maintain PSP documentation, account access records, and operational procedures; develop repeatable processes for scaling.
• Partner with Risk, Compliance, Data, Product, and Technology teams to align payment initiatives with business priorities.

Job description

Jobgether is seeking a Payment Operations Specialist International based in Switzerland to manage and optimize payment operations across subscription products, PSPs, and international markets. You will combine hands-on operational work with strategic thinking to improve payment conversion, reduce costs, and expand payment capabilities globally.

In collaboration with Payment, Partnerships, Data, Product, and Technology teams, you will identify opportunities and drive implementation for scalable