Global AI & Life Sciences Relationship Lead

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Zug; Hybrid; CHF 120,000 - 180,000; Full time

Job summary

Genpact is seeking a Global Relationship Manager to develop and strengthen relationships with Life Sciences sales organizations, designing go-to-market strategies and data-driven promotions to grow revenue. The role collaborates with senior leadership to drive deals, resolve cross-functional issues, and deliver value for global enterprises.

The position emphasizes operational excellence, market research, and process improvement within a hybrid Swiss work environment, with English proficiency

Qualifications

• Bachelor-level degrees in Commerce, Economics, Finance or equivalent.
• MBA or Master in Business Analytics is a plus.
• ITIL Foundation Certificate in IT Service Management - Axelos.
• Language: English; Proficiency: Advanced (C1).

Responsibilities

• Develop and strengthen relationships with Life Sciences sales organizations, creating effective go-to-market strategies for business growth.
• Design creative and profitable commercial models that enhance Genpact's value proposition and drive revenue growth.
• Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.
• Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.
• Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.
• Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.
• Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.
• Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.
• Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.
• Translate strategic vision into actionable plans that drive business success and customer outcomes.
• Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.
• Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery.
• Promote Genpact's products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs.
• Develop and present business case studies that demonstrate the impact of Genpact's value-sharing approach for both new and existing customers.

Skills

Business Consulting

Customer Relationship Management

Digital Business Strategy

Global Business Strategies

Sales

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's degree in Business Administration

Master's degree in Business Analytics

Job description

Genpact is seeking a Global Relationship Manager to develop and strengthen relationships with Life Sciences sales organizations, designing go-to-market strategies and data-driven promotions to grow revenue. The role collaborates with senior leadership to drive deals, resolve cross-functional issues, and deliver value for global enterprises.

The position emphasizes operational excellence, market research, and process improvement within a hybrid Swiss work environment, with English proficiency