Fulfillment Operations Lead: Build a High-Impact Team

IKEA; Spreitenbach; On-site; CHF 100,000 - 140,000; Full time

Benefits offered by this job

28 vacation days

Paternal leave

Maternal leave

Social benefits

Staff discount 15%

Travel ticket subsidy

Free parking

LinkedIn Learning access

Staff meals CHF 4.50/3.50

Bonus payments

Job summary

IKEA in Spreitenbach, Switzerland, seeks a Fulfilment Operations Team Leader to drive in-store logistics and fulfilment processes. You will lead a team responsible for orders, shipments, and warehouse optimization to meet customer demand, ensuring high availability and smooth operations.

Ideal candidates have strong leadership, knowledge of retail fulfilment, and the ability to communicate in German and English in diverse situations.

Qualifications

• Leadership and team motivation experience required.
• Strong knowledge of retail and fulfilment operations processes and tools.
• Budgeting, costs, and KPI usage for business planning.

Responsibilities

• Lead the in-store Fulfilment Operations team to secure high goods availability and readiness.
• Motivate the team to meet daily targets and performance goals.
• Recruit, retain and develop diverse talents within the team.
• Ensure efficient and qualitative daily Fulfillment (Logistic) operations.
• Maintain a clean, safe, and organized working environment.
• Monitor KPIs and drive operational excellence.

Skills

Leadership

Team motivation

Operations knowledge

German & English

Budget & KPIs

Forklift license (advantage)

Job description

IKEA in Spreitenbach, Switzerland, seeks a Fulfilment Operations Team Leader to drive in-store logistics and fulfilment processes. You will lead a team responsible for orders, shipments, and warehouse optimization to meet customer demand, ensuring high availability and smooth operations.

Ideal candidates have strong leadership, knowledge of retail fulfilment, and the ability to communicate in German and English in diverse situations.