Team Leader Sales

IKEA; Dietlikon; On-site; CHF 90,000 - 130,000; Full time

Benefits offered by this job

28 vacation days

8 weeks paid parental leave for dads;

20 weeks paid parental leave for mums

Very attractive social benefits

15% staff discount

Public transport yearly ticket 85–100%

Free parking facilities

LinkedIn learning access

Affordable meals in staff canteen

Bonus payments for all employees

Job summary

IKEA Switzerland is seeking an inspirational team leader to manage a department in Dietlikon, Zürich area. You will drive sales, lead a team, and ensure an extraordinary shopping experience for customers while delivering profitable results.

You will coach your team, optimize product placement and communications channels, and promote IKEA’s social and environmental commitments. Fluency in Swiss German or German and English (min B2) is required.

Qualifications

• Experience in leading, motivating and developing a team to reach excellent results.
• Passionate about sales, result-driven with strong customer-orientation.
• Drive commercial performance in a retail setting with continuous optimization.
• Strong analytical capabilities and prioritization skills.
• Fluent in Swiss German or German and English (minimum B2).

Responsibilities

• Taking responsibility for your department’s sales goals and aligning action plans with country priorities.
• Steering sales to top-selling and prioritized products to maximize sales and profitability.
• Maintaining an excellent shop condition with full stock and compelling product presentation.
• Leveraging sales and communication channels to reach customers effectively.
• Developing and coaching your team and ensuring adequate staffing.
• Promoting IKEA’s social and environmental commitments and sustainability.

Skills

Team leadership

Sales oriented

Analytical skills

Customer focus

English communication

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

As an inspirational team leader, you will manage a team and be responsible for creating an extraordinary shopping experience for our customers and driving sales and profitability results in your department.

• You have experience in leading, motivating and developing a team to reach excellent results.


• You are passionate about sales, are result-driven and have a strong customer-orientation.


• You know how to drive commercial performance in a retail setting by continuously optimizing and managing your sales space.


• You are a considerate decision-maker with strong analytical capabilities and prioritization skills.


• You speak the local language fluently (Swiss German or German) and communicate well in English. ( minimum B2)

Your responsibilities

• Taking responsibility for your department’s sales goals, aligning your action plan country priorities and ensuring their implementation in your sales area.


• Steering the sales to your department’s top-selling products, prioritised products (e.g. overstock) and IKEA service products in order to maximise sales and long-term profitability.


• Making sure that your shop is in excellent condition, fully stocked w and the IKEA product range presented in ways that inspire the customers.


• Understanding and making the best commercial use of the various IKEA sales and communication channels to reach customers.


• Developing and coaching your team and its individual members.


• Managing your team and the staff plan to ensure that your sales area is sufficiently staffed to be available to serve customers and actively help them to buy.


• Promoting the IKEA social and environmental commitment and working with your team to understand how, together, you can contribute to sustainability.

About this work area

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

We mentioned earlier that we want our employees to be happy and healthy.

It also means saying 'thank you'!

Our way of saying thank you:

• 28 vacation days (based on a 100% workload)


• 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers


• Very attractive social benefits


• 15% staff discount on your purchase - in every Swiss IKEA store


• You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket


• Free parking facilities


• Unlimited access to the LinkedIn learning platform


• Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)


• Bonus payments for all employees

There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad.