Front Desk Professional/ Receptionist

Partners Group; Zug; A distancia; CHF 60.000 - 85.000; Jornada completa

Descripción de la vacante

Partners Group, a leading global private markets investment manager, invites applications for a Receptionist at our headquarters in Zug. You will be the first point of contact for clients, visitors and staff, delivering a welcoming, professional experience in a dynamic, international environment.

The role requires at least three years in a customer-facing front-of-house role, with one year in hotel reception or similar.

Formación

• At least three years of professional experience in a front-of-house/customer-facing role
• One year of hotel reception or similar experience is preferred
• Polished, service-oriented presence with strong interpersonal skills
• Excellent German (C1) and English (C1) with Swiss German understanding

Responsabilidades

• Welcome clients, visitors, employees, and external service providers in a professional manner
• Manage the switchboard and route calls to appropriate contacts
• Support access control, visitor registration and parking coordination
• Handle mail and occasional customs-related administration
• Contribute to improvement of reception processes and service standards
• Assist internal events and daily operations, including occasional after-hours tasks
• Perform light housekeeping and stock management in the reception area

Conocimientos

MS Office

German (C1)

English (C1)

Customer service

Herramientas

Office productivity tools

Descripción del empleo

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We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 professionals across 24offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

We are looking for a service-oriented Receptionist to join our headquarters in Zug and represent the firm as one of the first points of contact for clients, visitors, employees, and external partners. In this highly visible role, you will help create a professional, welcoming, and seamless front-of-house experience while supporting the smooth day-to-day operations of our office. This is an excellent opportunity for someone who has already work experience in hospitality and enjoys working in a dynamic, international environment and takes pride in delivering outstanding service.

Key responsibilities:

• Welcome clients, visitors, employees, and external service providers in a friendly, professional, and confident manner
• Manage the switchboard and ensure incoming calls are handled efficiently, accurately, and routed to the appropriate internal contacts
• Support building access control processes, including visitor registration and coordination of visitor parking
• Handle incoming and outgoing mail, including international parcel shipments and occasional customs-related administration
• Contribute to the continuous improvement of reception-related processes, projects, and service standards
• Support internal events, other teams, and the Customer Care team in daily operations, including occasional assignments outside regular office hours
• Carry out administrative tasks, light housekeeping duties in the reception area, and stock management, including monitoring and replenishing materials

What we expect

• At least three years of professional experience, including one year at a hotel reception or in a similar customer-facing front-of-house role
• A polished, service-oriented presence with excellent interpersonal skills and the confidence to represent the firm professionally
• Strong communication skills with the ability to interact discreetly and respectfully with clients, visitors, colleagues, and external partners
• Reliable, proactive, flexible, and resilient working style, with the ability to stay calm and organized in busy or time-sensitive situations
• A collaborative mindset combined with the ability to work independently and take ownership of daily responsibilities
• Strong attention to detail and the ability to manage multiple tasks while maintaining a high standard of service
• Good MS Office skills and excellent language skills in German (min. C1) and English (min. C1), understanding of Swiss German is mandatory

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

• Competitive compensation including a daily lunch allowance
• Global professional environment with international exposure, collaborative culture, and opportunities to learn from industry leaders and seasoned professionals
• Comprehensive career development through challenging opportunities, hands-on training, dedicated mentorship, and our PG Academy learning platform
• Premium facilities including a state-of-the-art building, diverse on-site dining options, and complimentary gym access with fitness classes
• Community engagement through office events, team activities, and volunteer opportunities
• Sabbatical program: one month off after every five years of service

www.partnersgroup.com